Privacy Policy

Information We Collect

Depending on how you interact with QuickJunkPro, we may collect information such as:

• Full name
• Phone number
• Email address
• Service address
• Billing address, where applicable
• Information about the junk, debris, furniture, appliances, or materials requiring removal
• Photos or videos you voluntarily provide for estimating or service purposes
• Appointment and booking information
• Information provided through contact forms
• Communications with our staff by phone, text message, email, or other communication methods
• Payment and transaction information, where applicable
• Website usage information
• IP address, browser type, device information, and approximate geographic information
• Information collected through cookies, analytics, advertising, and similar technologies

We do not generally need sensitive financial information such as your complete credit-card number because payment processing may be handled by third-party payment providers.

How We Use Your Information

QuickJunkPro may use collected information to:

• Respond to inquiries and quote requests
• Schedule and manage junk removal or demolition services
• Provide onsite estimates
• Confirm appointments
• Communicate with customers about scheduled services
• Process payments and transactions
• Provide customer support
• Send service-related communications
• Improve our website, services, and customer experience
• Manage and operate our business
• Prevent fraud, misuse, or unauthorized activity
• Maintain business records
• Respond to legal or regulatory requirements
• Manage customer reviews and feedback
• Measure website and advertising performance
• Provide relevant advertising and marketing, where permitted by law

We may also use information to contact you about services you have requested or, where legally permitted and subject to applicable consent requirements, send promotional communications.

Website Forms and Online Bookings

When you submit information through a quote request, contact form, booking form, or similar feature, the information may be transmitted to QuickJunkPro and/or service providers supporting our website and booking systems.

Submitting a booking or quote request does not necessarily create a confirmed appointment. An appointment may require confirmation from QuickJunkPro.

Photos and Property Information

Customers may voluntarily provide photographs or videos of items, rooms, garages, basements, yards, structures, or other property to help us prepare estimates or determine the appropriate equipment and crew.

We use this information for legitimate business purposes, including estimating, planning, and providing services.

Customers should avoid including unnecessary personal, confidential, or sensitive information in photographs or documents they send to us.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

• Keep our website functioning
• Understand how visitors use our website
• Improve website performance
• Measure advertising campaigns
• Understand which services are generating inquiries
• Remember certain preferences

Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Analytics and Advertising

We may use third-party analytics and advertising services to understand website traffic and measure marketing performance.

These services may collect information such as:

• Pages visited
• General device and browser information
• Approximate location
• Referring website
• Advertising interactions
• Website actions and conversions

Examples may include services provided by search engines, advertising platforms, analytics providers, website hosting providers, booking providers, and communication platforms.

Third parties process information according to their own privacy policies and applicable laws.

How We Share Personal Information

QuickJunkPro does not sell personal information to third parties for money.

We may disclose personal information where reasonably necessary to operate our business, including to:

• Employees and service personnel
• Contractors and business service providers
• Website hosting and technology providers
• Booking and scheduling providers
• Payment processors
• Communication providers
• Advertising and analytics providers
• Professional advisors
• Insurance providers
• Government authorities or law enforcement where required or permitted by law
• Other parties where you have provided consent or disclosure is otherwise permitted by applicable law

We only seek to share information for legitimate business, operational, legal, or service-related purposes.

Service Providers

Some companies that support our website and business operations may process information on our behalf.

These may include providers for:

• Website hosting
• Email
• SMS/text messaging
• Online booking
• Payment processing
• Customer relationship management
• Analytics
• Advertising
• Website security

These providers may process information in Canada or other jurisdictions. Information processed outside Canada may be subject to the laws of the jurisdiction where it is processed.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

Security

QuickJunkPro takes reasonable measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic communication system, or storage method can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through ordinary email, text messages, website forms, or other unsecured communication methods.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, payment providers, mapping services, review platforms, or other websites.

QuickJunkPro is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

Children’s Privacy

Our services are intended for adults and businesses.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review the situation.

Accessing or Correcting Your Information

Subject to applicable law, you may contact us to request access to personal information we hold about you or request correction of inaccurate information.

We may need to verify your identity before processing a request.

Certain information may be excluded from access or correction where permitted or required by law.

Privacy Questions and Complaints

If you have questions, concerns, or complaints regarding our handling of personal information, please contact us.

QuickJunkPro

Website: QuickJunkPro.ca

Phone: 647-760-0066

Email: info@quickjunkpro.ca

We will review privacy concerns and take reasonable steps to address legitimate requests.

Changes to This Privacy Policy

QuickJunkPro may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions about this Privacy Policy or our privacy practices:

QuickJunkPro

Phone: 647-760-0066

Email: info@quickjunkpro.ca